The easy to use tool for creating digital routes for tourist and cultural sites
MySmartJourney is a platform used for the creation and the design of scenarios of cultural or tourist mediation without contact. Use our tool to build informative, useful and entertaining multimedia digital journeys to impress your customers, visitors and users.


Easy
No application to install, it works on all devices, 100% web! No friction points.
Quick
Our contactless technology can be installed in minutes, wherever you want it. Ready-to-deploy.
Fun
Play, experiment and invent infinitely renewable experiences. No programming required.
Winner of the 2022 Award of Excellence!
We are honoured to have been awarded the first Bourse Excellence from MT Lab and the Québec tourism ministry. It recognizes MySmartJourney as an actor of change and innovation, producing a positive impact for tourist organizations.
No development!
Be empowered to create unique and fun experiences!

Tour builder for museums, art galleries and historical sites
Broadcast text, visual, video and 3D content using our platform. Replace your audio guides! No more need for paper programs. Highlight your content that is waiting to be presented to the public. Take advantage of the variety of your content to amaze your visitors. Enrich their visits and give them an incomparable experience thanks to engaging content, highlighting the works presented.
Tour builder for associations, circuits and tourist routes
Flexible and adaptable, our contactless broadcasting tool serves as a 24/7 signage system to provide tourists with take-home information. A digital alternative to the front desk, MySmartJourney can be implemented in remote locations or rest stops traditionally without an on-site agent to tell the story of the area and showcase local attractions. In addition to regional tourism associations (RTAs), it is also useful for sectoral tourism associations (STAs), regional county municipalities (RCMs) and business development corporations (BDCs).
Tour builder for municipal parks, walking trails and resorts
Whether it's a treasure hunt or an escape game, MySmartJourney allows you to provide your members and citizens with rich and fun experiences. Create self-guided outdoor play routes over short or long distances and revitalize your public spaces.
Tour builder for hotel establishments and traveller services
Provide your customers with informative content about your establishment's services and nearby tourist attractions. Keep your customers on your platform and give them the opportunity to consume the products and services you have to offer, delivered directly to their room during their stay.
Tour builder for artisanal producers and agri-food products
With its ease of use outdoors and at markets, MySmartJourney is used to create interpretive activities and automate the reception of visitors to family attractions. Tell the story of the family behind the business. Create direct communication with the buyer by deploying it at a market checkout. On products at the market, scan or tap to explain the manufacturing process and give recipe ideas.


Rapid deployment in all your public spaces
Our digital tool is quickly deployed in your public spaces. It serves as interactive signage, a docking station, a guided tour, a table order, or a relay to reservation systems. With their cell phone, visitors can instantly access your multimedia content without an application, without logging in, and above all, without physical contact.
Discover our case studies

No More Touch Equipment

Seconde Vie brings a multimedia experience to Quebec City

A creation by volunteers from the Port of Quebec

Tourisme Montréal keeps visitors informed during peak periods

Château Dufresne deploys a rally in these spaces

The PiXii Festival supports its audience in the event queues

The Port of Quebec is creating signage in a place where people are passing through

Inspiration: Using MySmartJourney to Enhance Fitness Journeys

Observatoire de la Capitale offers an immersive experience at the summit of Quebec City

The Saint-Sulpice digitizes important information

How the Port of Quebec is Transforming a Paper-Based Activity into a Contactless One

Tourisme Vallée-du-Richelieu plays the role of connector between the collaborators of the territory

Hilton Lac Leamy contributes to the region's tourist attractions

The Pulperie de Chicoutimi offers a new interactive exhibition

Thoughtful signage by the Port of Quebec

Saying Good-Bye to Equipment Management

Highlighting the merchants of the Complexe Desjardins

The Alma Beer Festival connects visitors with information at the event

The Bioparc de la Gaspésie offers its visitors evolving content

Religious Tourism

Introducing other producers through digital means

Signage at Le Mans catches the eye

The Municipalité Régionale de Comté (MRC) des Etchemins showcases its regional heritage

A virtual Santa Claus at the Complexe Desjardins

A 100% web magazine designed by Tourisme Vallée-du-Richelieu

Montmagny enhances the visitor experience

Bioparc de la Gaspésie takes part in Festi-Oiseaux with a digital quiz

The Complexe Desjardins offers interactive exhibitions

Paperless Information and Promotions: the Hotel Challenge

A point of interest contains multiple activities

Contactless Guest Services Come to the Hotel Industry

The Quartier des spectacles partnership innovates with technology

Simplifying the work of Tourisme Montréal office employees

Huron-Wendat Museum creates a traveling exhibition

Huron-Wendat Museum innovates during the health crisis

Vernon Tourism invites you to discover its attractions

Radio-Canada showcases its new home

24/7 Welcome Desk with Tourisme Montréal

La Grande Ferme enhances its visitor experience

Aventuria Village enhances the visitor experience with an interactive park trail

Tourisme Vernon takes its welcome desk to the streets

Le Mans Metropole innovates with a digital rally in the Plantagenet City

Showcasing La Rochelle's heritage with the PiXii Festival

MHIST enriches one of its exhibitions

The Port of Quebec informs the public of its environmental actions

A easily modifiable physical tourist route in the Vallée-du-Richelieu

Vaudreuil-Dorion develops a digital art circuit in the city

Culture Trois-Rivières deploys self-guided audio tours

The Accordion Museum simplifies its process during the Montmagny International Accordion Festival

Discovery of a little-known heritage thanks to the Port of Quebec

Huron-Wendat Museum enhances exhibition with digital technology

Integrating different information on a single platform for the PiXii Festival

AHGM and MT Lab: Pioneers of Hotel Innovation

The Quartier des spectacles partnership has a digital management system for its infrastructure assets

The Bioparc accompanies its visitors in queues

Innovation at the Aquarium du Québec with the Société des établissements de plein air du Québec (Sépaq)

The Montreal Science Centre Transforms a Physical Interactive Activity into a Digital Activity During the Pandemic

Choose your experience as soon as you enter the PiXii Festival queue

Quebec City airport in constant innovation

The Accordion Museum offers basic lessons

Innovation at the Museum

A Rapid Deployment at MHIST

Tourisme Montréal deploys easy-to-distribute ephemeral content

Bioparc adapts its Festi-Oiseaux thanks to Data

Deploying rallies across the territory of Vallée-du-Richelieu

Demonstration: How to Maintain the MySmartJourney Office in Quebec City

Shared management of several tourist sites by Culture Trois-Rivières

Discover the producers behind the PiXii Festival experiences

A Self-Paced Rally with the Port of Quebec

Hilton Lac Leamy collects customer feedback

The Aquarium du Québec hides NFC chips in its fun trail

A Testimonial

The Fouines du Plateau: A Family Activity, a Shared Experience

The Accordion Museum uses digital technology to accompany its visitors

Seconde Vie revitalizes its churches

Innovation at the Complexe Desjardins

Culture Trois-Rivières revisits its Halloween journey

Marie-Pier Perron, co-founder of the Alma Beer Festival, talks about her MySmartJourney experience

Château Dufresne showcases its oral heritage

Cercle API helps retailers with their digital transformation

Horne Foundry enhances its visitor experience

A 100% Quebec “Tijeu” designed with sustainable development in mind

Parks Canada innovates through co-creation with Ottomata and MySmartJourney

Tourisme Bromont's Christmas route

Culture Trois-Rivières uses the Combination: a simple and fast feature

Vallée-du-Richelieu enhances its content through the use of the "random" function

Tourisme Bromont offers a Halloween scarecrow hunt in the streets of Bromont

The Aquarium du Québec integrates NFC into a children's activity

A leisurely stroll with Les Fouines du Plateau

Festival Diapason invites you to co-create a song

Room Service: Contactless Orders by Mobile Phone

Meet4Impact hosts universal meetings

Searching for clues with family at the Pulperie de Chicoutimi

MHIST puts the spotlight on the city's businesses

Municipalité Régionale de Comté (MRC) des Etchemins showcases project partners

Joining forces during the pandemic with Les Fouines du Plateau

The Alma Beer Festival makes it fun with a quiz

The Bestiary of the Route du Richelieu

Hilton Lac Leamy showcases hotel services

The Three Kings Christmas Walk
The port of Quebec
Simple and intuitive
A variety of features on a scalable platform.


Text, images, videos and audios
- Integrations with YouTube, Vimeo, Soundcloud
- mp3 playback
- Optimization and automatic media adaptation
Action buttons and redirections
- Quiz and "fortune cookie" games
- Modular and playful appearance
- Links to other websites
3D and 360° content
- Integrations with Sketchfab and YouTube 360
- Observation of an object in detail
- Immersive value
Key Code
- Complex scenarios and puzzles
- Content behind passwords
- Gamification of locations
Google Forms
- Elegant Google form integration
- Visitor satisfaction survey
- Easy collection of field data
Photobooth
- Personalized souvenir photo
- Integrated stickers and branding
- Social sharing with landing page
Orders from a distance
- Quick management of menus and product lists
- Sending order emails to the kitchen, a guide or a supervisor
- Respect of sanitary measures
Scheduler
- Specific content according to weekly schedules
- Independence of alternate sections in the same page
- Real time information for the visitor
Statistics
- Integration with anonymized Google Analytics
- Automated reporting
- Visitor behavior data
We are at your service
MySmartJourney is a platform created in partnership with the industry. It is updated and enhanced with your feedback and input. We create new features that make the digital experience more intuitive and fun. Do you have a specific need? Talk to us! We are always listening to improve our technology.
200+ projects in a variety of industries
Our clients are heroes!
We pride ourselves on being present in many industries and supporting a wide range of organizations in their multimedia projects. Our clients choose us because our solution drives visitor engagement at an affordable cost. Deployment is done in record time, and moreover, you collect valuable data on visitor behaviour in real time!
- Autonomy for your teams
- No code, delay or IT requirements
- Quick to deploy or prototype
- No more projects that drag on and on
- Access to usage data
- Eligible for funding




Finally a versatile and affordable interactive web application creator!
For all your needs of diffusion or cultural mediation: interactive courses, audioguides, quizzes, games... If you can imagine it, you can do it!

The perfect solution to develop captivating experiences for your cultural or tourism organization
A 100% web tool with no friction points: a user-friendly platform for creators, and content accessible via all smartphones!
Advantages
Creating physical digital experiences for everyone

Adapt your exhibitions according to the clientele
Quickly and easily create scenarios adapted to the different audiences of your venue or attraction: age, interest, level of knowledge of the works, theme, etc. You can reach different types of visitors with different media. Enrich your exhibits with an audio guide or explanatory videos. The narration can be done by a curator, a mediator, a guide...
Multiply the visits by varying the available contents
Turn a static exhibit into a dynamic experience. Offer different variations on the same theme. Regular visitors will be happy to come back often to your premises to discover an artist and their work from another perspective.

Distribution of content without contact or equipment
Your visitors or customers can experience your digital journeys or the content you make available to them with their own mobile devices: phones, tablets, laptops. All they need is a web browser and they are ready to go! The user does not touch anything, they only needs their mobile device to access the content immediately when they arrive at a point of interest.
An economical, safe and management-free technology
Say goodbye to technology installations that are costly to produce and maintain at your tourist, historical, heritage or cultural site. MySmartJourney works both indoors and outdoors. Create safe experiences for your employees and visitors. No more routine cleaning after use and no more maintenance of expensive electronic equipment.

Easy and quick to implement
The access points are available in various formats in the form of posters. They can be set up independently. Implementation on your site is fast.
The enriched posters can also be easily moved (and their content modified to fit the new context).
Real-time content updates
Any modification, correction or improvement appears immediately on the visitor's cell phone thanks to our digital path creator. It only takes a few minutes to enrich your scenarios, adjust information and introduce new content to your visitors.

No programming knowledge required
Ease of creation is a key feature of our content management system that you will use to build your digital journeys. Build your scenario directly in the web application. Layout is easy, multimedia content is added intuitively (drag and drop) and game modules are simple to set up. No need for an intermediary between you and the visitor's experience.
Accompaniment available
While MySmartJourney's digital journey builder is easy to use, we are always available to guide and inspire you as you design your first scenarios. We offer warm and quick support.